WEBVTT
Hey, what's up everybody?
Gene Fetty back at you with
another episode of the All
Access Podcast from the
Automotive Appearance Institute.
Been off for a couple of weeks.
Well, not really off, but crazy busy.
And man, the podcast,
it's just one of those
things that has slipped by.
Anyways, apologies for not being there.
Jack Bucknell,
I know you're gonna listen to this.
Thanks for busting my stones a little bit.
And, uh, you know,
razzling me up to get back
on here and get another show going.
So I hope that this is
uploaded and live tomorrow morning and,
uh, you are enjoying the show,
maybe even the YouTube premiere.
So shout out to Jack.
Love you, brother.
Anyways,
so it has been two weeks since we
did a show.
The last one was with Jean
talking hail in the US
versus hail in Europe and whatnot.
Side note.
Go check out John's new
beginner PDR training at, I believe,
that it's bestpdrtraining.com.
I shared the stage with John,
shared the classroom with John.
The dude is a phenomenal teacher,
phenomenal person,
and out-of-this-world technician.
So go check that out,
especially if you're
getting started in your PDR
career or thinking about starting PDR.
a PDR career,
I assure you that John is not
just one of the best
technicians in the world,
but he's also an incredible trainer.
So go check that out.
Shout out, John,
who is also probably
listening to this anyways.
So what have I been up to?
What is going on in Gene's world?
The title of the show is
Hailstorm Management,
Burnout and Business.
And that is where we're at.
It is also Sunday night,
June first at ten twenty three p.m.
I just like however long it
took me to set the studio up,
finished redoing a
supplement that me and
Shannon spent like over two
hours on on Friday trying
to get done to get a final
bill together for this car.
And we had a hiccup.
I think we were both in the
estimate at the same time and I must,
she must have backed up
before I backed out and the
whole thing got wiped out.
So back to the shop Sunday
night to finalize that bill.
And I'm glad I caught it, you know,
at the end of the month
billing and we didn't
irritate or piss off a,
an insurance adjuster just
because of an error on our end.
So like the joys of,
of running the business and
what's going on.
So we're mid hail storm.
So let's,
let's talk a little bit about that.
So my first storm ever,
my first real storm goes
back to here in Pittsburgh.
And since then we have
averaged at least a storm a year,
every year since now, that being said,
there are years where it doesn't hail.
There are also years where
we end up with two or three storms.
There could be a little pocket storm.
It could be a massive multi
hundreds of cars storm and
everything in between.
But the one thing we always
operate on is in dealing
with a hail storm, my goal
is to,
or our goal as a company is to
always get better.
We want to be better at the
next storm than we were at
the previous storm.
And we always like sit back
when the storm is over at
the end of the season and
the year end of next year, you know,
depending on the severity.
And we sort of go back and
we look at and critique
everything we did.
How, how were we on flow, right?
Did the cars flow through?
Were there bottlenecks somewhere?
Was the bottleneck our
problem or was the
bottleneck something with a
body shop or a dealership
or another customer?
What were their bottlenecks?
What can we,
what is in our control that we
can make a difference on?
Did we make mistakes?
Like were there problem cars?
Did we try to be a hero too much?
I mean, it could be anything.
So some of the things over the years were,
we had a pretty big storm
in a good DRP body shop as
the main account.
And they were insistent on doing R&I,
which is fine.
We don't particularly like
doing R&I anyways.
But it became a bottleneck, where the shop
just couldn't keep up or
they weren't ready for or
there were other jobs or
their body techs didn't
want to do the R&I.
They weren't keeping up with
our production.
So we had a great storm.
It was a great year.
It was a win.
But when we went back and
armchair quarterbacked it, right,
we went back and looked at the films,
we saw that R&R was a big hiccup, right?
So that's something to be conscious of,
aware of moving forward.
Another one, another
hiccup and one of the storms,
a different storm was
the shop getting our
estimates converted into
CCC to submit to the insurance companies,
right?
Because if we're going through the shop,
they want to do a CCC estimate.
That's the language they speak.
And oftentimes if they're in DRP, right,
they have to submit and do
the work for the insurer
and they need to do a full
and thorough CCC file and
everything like that.
We've actually seen that
hiccup a few times.
we have in the past had some
okay luck using the convert
option in mobile tech RX to
take our file and move it into there.
Other times it's just a hangup,
just the administrative
side of things as fast as we want to go,
as many cars as we want to fix.
That's a hangup is waiting for the,
the body shop to get the
paperwork done and haven't
figured out an affordable
workaround for that.
internally, right?
There are, or not internally,
if you're doing your own storm,
there are companies like
claimconnection.io, DenOps,
Classy Estimating.
Those guys,
those companies can all take and rewrite,
rekey our mobile tech or
dent made estimates into CCC files,
right?
And give that back to us.
And then we have a CCC file
that we can hand over to
the insurance company.
currently, not in a body shop scenario,
I don't know that that is
affordable and makes sense.
You know, I believe,
don't hold me to the prices,
but I believe that that den
ops and claim connection
just to write to key to
scrub your estimate,
whatever you want to call it,
I believe they are both one.
I couldn't be mistaken on that.
Go check your prices.
But
I don't know that a couple
hundred dollars a car is
going to give you enough
extra throughput like in a
body shop to do it that way.
And I believe that every
body shop has their own way of writing,
their own styles of writing
in the estimates.
So another particular hang up.
Another one.
and we haven't seen that on
this storm was hard hit damage.
And the actual body shops
became the hang up or the,
the bottleneck.
And there was no fix for that.
I mean, these, these cars were smoked bad,
like biblical, uh,
hail storm.
With that one,
we got to the point where we were like,
hey,
just tell us when the car dropped off.
We'll come in and do our
fifteen hundred bucks or
two grand down the easy side.
And then you guys are going
to have the car for another month.
And it is what it is.
So just call us when a car
drops and we'll swing in
and see what we can do.
Right.
And we go from there.
This storm, right,
part of what has me a little wore out,
certainly a capacity here
is these are complicated claims for us.
So we are in a, we're in the shop.
We were in dent repair now,
right here in the studio, right there.
I think to my right,
whatever way that looks to you on camera,
um, these cars with a lot of combo cars.
So, uh, lots of cars getting hoods, uh,
even with John in town, right.
I can fix all kinds of stuff.
Like the hoods are gone.
They just don't make sense.
Or they've got broken paint.
Um,
at broken paint on rails,
plenty of good damage.
The cars are great.
The claims are great.
They're riding great.
The damage is good to fix,
but they're complicated claims.
So we are not a body shop.
We don't have a paint booth here.
So we've got to farm out to
other body shops that are busy.
So what we're up against,
and I've talked to the
Twenty group and got a couple of tips.
but I think we can manage this better.
Here's what, like,
I don't know that I want to
say a typical claim here,
but a pretty common claim.
Maybe it is a typical claim
for this storm.
Here's what it looks like.
So we've got an initial,
let's call it CCC estimate
from the insurance company
when the car comes in.
Now we have CCC,
but we don't manage with CCC.
We don't write everything in CCC.
So the car comes in with an
estimate from the insurance company.
We all know
that ninety nine point nine
percent of the time that
needs a supplement and a
relatively major supplement at that.
So we've got a CCC file.
We write and work and run our business,
run our company on Mobile Tech Rx.
So now we need to look at the car,
key our own stuff in to CCC
or into Mobile Tech Rx.
Sorry,
lots of acronyms or numbers and
letters here anyways.
key our estimate in,
then if we need parts or
conventional repair,
or things are teetering on it,
we can go into our CCC to
get a more complete and thorough number.
So let's say it's teeter,
a hood is teetering on conventional.
We can, and
not bashing, but we'll take our X,
but the comparative pricing
generally is low.
Like it's not, it's just not accurate.
It's way better than nothing,
but it's not as accurate as CCC.
And it's not as thorough as CCC.
It's also not as easy to
write in CCC as I thought it would be,
or as I think it should be
neither near here nor there.
So potentially we go into
CCC to look up what a true
conventional replacement estimate is,
right?
So we've got to do that.
So now we've got the
insurance company CCC file,
our mobile tech RX file,
another CCC file where
we're writing and figuring out dollars.
And then if let's say that
car does need a hood or the
rail needs painted or something like that,
we take it to our body shop
that we've partnered with.
get them to repair the car.
They give us back a CCC
invoice because they do all of their work,
all of their invoicing,
all of their bookkeeping in CCC.
And then we need to bring
back and deal with that.
Plus all the invoices for parts, right?
Lots of moldings, hoods, whatnot, clips,
one-time use parts, tethers,
all that good stuff.
So we've got all kinds of
paperwork now that we,
in the past or if you're at
a drp shop it's like simple
or you don't have to worry
about it you don't have to
think about it man this has
this storm has been just a
paperwork I don't want to
say nightmare but like pain
in the butt it has
seriously been a difficult
pain in the butt
uh deal to work this out and
I've never managed a storm
like this one right again I
just told you five minutes
ago that every storm is
different and we critique
it and we figure it out I'm
seriously contemplating
giving uh tammy and keith
over at claimconnection.io
a shot so there I know
their numbers on this I know it's correct
is ninety seven dollars to
key the estimate in and write it.
Then if we get the job, right,
and we would only do it on
a job we've got,
we let them handle all of
the claims management,
all of the negotiating with
the insurance company,
working back and forth.
And then they charge an
additional six point nine
percent of the job as their
fee for handling all of the
negotiation and the paperwork.
Seriously contemplating
doing that and seeing what
it looks like and how that
smooths it out.
Because as we're doing and
we're getting through and
thank goodness for my team here.
Thank goodness for Shannon,
who has not that you will
ever listen to this podcast.
But shout out to Shannon,
who has been with us for
just under a year and came
out of the banking business,
just totally unrelated.
And she's taken the reins
and running with it.
And man, can that girl get up?
and it turned company's butt
and get things done.
She's relentless in her followup.
Uh, great with the customers,
keeping the customers up to date.
It is awesome,
but there's so much
paperwork that we are like bogged down.
We're all running at capacity.
What tips do you guys have
on dealing with a storm like this?
Like, like seriously drop comments,
shoot me an email, uh,
DM us on social at auto appearance, uh,
email,
admin at autoappearanceinstitute.com.
Shoot me a text if you've got my number.
Send me a message on Facebook.
If you've got tips and tricks for this,
I would love to hear what
your thoughts are.
How do you manage this?
How do you manage a storm
like this to make things more efficient?
Because there's more cars out there.
We're just stuck in admin land internally.
Speaking of being stuck,
another thing that I've not seen now,
I worked a storm in
Illinois last year for a
good buddy of mine.
What's up, Dan?
And he was complaining about
how slow the insurers were moving.
And we had not experienced that anywhere.
And typically for better, for worse,
for good or for bad,
we typically end up in one
of our partner body shops, right?
That is DRP.
And we just grab cars and go
and it's right and go.
And you sort of take the insurer,
the adjusting and
supplement waiting game out
of the mix when you're,
when you're there.
Lost my train of thought.
Give me a second here.
It's again, ten thirty seven at night,
Sunday night after going
all week and working on the
house and Mac graduated on
Friday and we are getting
the house ready for his graduation party.
So if I'm not working, I'm working.
But anyways, shout out there.
Back to CCC.
Oh, the waiting man,
the the way that some of
these insurance companies
are dragging their feet.
I really have no other way
to say it than they're
dragging their feet on
getting these cars through
the supplement process is ridiculous.
There's some third party, uh,
providers that I'm not sure
if they're intentionally
making things difficult or
if the insurance company
has checks and balances
really in place to make
sure that these third party
companies are doing things right.
Um,
But like,
it's frustrating because they
should be right.
If we go back to the way it used to be,
I don't need to sound like
a crotchety old man.
They should be,
it should have local physical people,
adjusters to come out and
inspect the car and look at
the car and go over the car and do it.
The demands,
because I can't say it any
other way than they are demanding
ridiculously detailed photos
and every time they asked
for these photos that you
know hey well I couldn't
see this we had one company
I had a colorado or a
canyon black brand new
truck in oversized dents
down the driver's side was
the problem prop air quotes
for audio people for video
people making my air quotes
the problem was they couldn't see
my oversized dents in the original photos.
So we sent the photos in, they wait there,
twenty four hours or whatever to respond.
Can't see your photos, need better photos.
OK,
so I literally took my my grease pencil,
my chalk marker, whatever it was,
marked the outside distortion,
put a ruler that I took a picture of,
write a magnetic ruler for scale,
attach that into the file,
put the ruler next to it,
next to a half dollar.
with the PDR light and got
tight to the panel and show
the distortion next to a
ruler marked out with a pen
marked out with a marker
down the side lit like guys,
this is these might I was so mad.
These might be the best most
detailed hail pictures I've
ever taken in my life.
Like I don't even think you
need to know what a car is.
As long as you can
understand the theory of a dent,
you would have been able to say, yes,
well, yes, Gene,
that is larger than a U.S.,
half dollar than U.S.
currency.
Look at that.
I'm getting fired up just because, right?
So we email in the best
pictures I've ever taken in
my life with the PDR line, with this,
with that.
Not good enough.
I had to send in photos of
each oversized dent with a
coin or coin-sized magnet
next to it with a PDR light
behind it to show the damage.
Are you freaking kidding?
Do your job.
Come out and look at the car.
Come out and look at the car.
If you can't see it in a photo,
come look at the... Sorry,
I don't mean to be loud.
Come look at the freaking car.
And tell me, let's argue in person, right?
Because I'm not making this stuff up,
putting the light back,
showing it to you.
And there it is.
And they dragged their feet
and they dragged their feet.
That truck sat here.
Now, mind you,
the body shop had already
done a supplement to like
get the roof right and get a new hood.
Like,
but they were still a couple thousand
bucks off.
That truck sat here.
Nine days.
And we wrote it and sent the
supplement in on day one
when we got the car.
Like in the afternoon,
we had it to him before the
end of business.
That truck's out here for
like nine days before we
got the green light on the car.
That's insane.
Why?
Why do we need to make this go so slow?
We have another car here
right now with a separate
third party claim.
Now, mind you,
they've already written
their shitty estimate on it.
So they have whatever
documentation they need.
We have the car in our
possession with the VIN keyed in.
It didn't include four corners,
the VIN tag, and the odometer.
Now, maybe that's my fault.
But if you already have that in your file,
you shouldn't need it from me.
So we get the car in, right?
Like call it a Monday.
Okay.
Send everything in.
Triple,
quadruple your shitty estimate that
you wrote in the field
because you looked at it
out in the sun where you
could see everything.
They wait.
We verify that they got it.
Seventy two hours.
They wait seventy two hours, three days.
To come back and say.
Oh, hey, we you know, for this,
we need four corners,
the Vintag and the odometer.
Great.
Can I email that directly to you,
the person on the phone?
No, you have to go in and resubmit.
We go back in and resubmit.
Great.
We got it.
We'll get back to you in
another seventy two hours.
That's six days.
This poor lady's car
tomorrow starts the third
week that it has been here.
We call them on Friday.
Talk to the third party person.
Oh, we told the adjuster yesterday,
the actual writer, to put a rush on this.
You've waited two weeks to
put a rush on this?
What is wrong with you?
Oh, my gosh.
I cannot believe how
difficult they're all making this.
There needs to be some
serious reform and repair.
And also, man,
if you listen to this and
you are somebody in the repair space,
auto body space,
then you've got some more
insight on how to better
handle this or ways to poke
and prod them to get going.
This is why I always tell people,
if you have rental coverage,
get in the rental car because, man,
these insurance companies
can't stand to have you in
a rental and have them getting charged,
you know, thirty bucks a day.
Oh, so frustrating.
I just don't get it.
So if you've got tips on how
to get these things done faster,
hit me with it.
Right?
And for the guys that think
that the percentage of body
shop gets for handing all
of this isn't worth it.
Hmm, man,
body shop percentage is worth it.
It's a lot of work.
And also, you know, like,
Can't remember if it was on here,
but certainly been on some
PDR college podcasts.
Keith talks about like how
we're wearing all these
different hats and doing
all these different things.
And thank goodness I've got
a good team here.
In a body shop, right?
There are dedicated people who just write.
There are people who just
talk to customers.
There are people who just tear down cars.
There are people who just do parts.
We as PDR companies and our
small businesses,
Man, it's a ton.
And those of you guys who
guys and girls who are like
one and two person operations,
more power to you.
Like this stuff will wear
you out on a hail storm.
Uh, in fact,
me and John were just out
before this and he was like,
why didn't you go up into
the heart of the storm and
get some body shops?
Bro, I can't, I can't do anymore.
Like this is rough.
Oh,
so that's a little bit of storm
management, a little bit,
a little bit of touching on burnout.
And where have I been for
two weeks and why, besides just Hale,
are we so busy?
Man, it's been a rough year in business.
Not going to lie.
You know, a little over a year,
rough year in business.
Not dollar-wise.
I mean, dollar-wise, it's been good.
We've had great years.
People-wise, it has been tough.
I guess in larger small businesses,
certainly you can get a lot
of turnover and it's all good.
And it's just part of the game.
PDR, this business, one,
is difficult to grow.
It's hard to find great people.
And when you get them,
you want to hold on to them.
But we've had some great people move on.
You got just a few episodes ago,
it feels like forever ago,
our Dylan left.
And we've not replaced her
yet because we've been so busy.
Side note,
we are advertising actively for
a new Dylan again.
And hopefully that hire will
happen soon when I can not
be at the shop at ten forty
five at night talking to
you guys and being busy.
We also lost we just lost Jake.
He has been with us for or was with us
for eight years.
Phenomenal tech started as
the started out as it was a
five guys manager.
When we brought him in not a car guy,
I think I had to teach him
what a torque spit was like
that not car guy.
And we watched him grow over
the years and turn into
like really a hell of a tech.
Big stuff.
Great at glue pulling,
good at talking to
customers and handling things.
Man, we miss β Jake, we miss you, buddy.
I don't know if you'll
listen to this or not,
but that was a hard hit to
lose a seasoned,
really good eight-year technician.
Parted on good terms.
He went back home,
back to Ohio to start his own gig,
but more importantly, get his girls,
his two little daughters,
back closer to family,
back closer to grandparents.
uh so we surely truly wish
him the best of luck uh go
give him some love uh he's
dense r us uh ohio I think
dense rsohio.com I believe
is his website he's got his
socials up go give him some
love give him some likes um
I know he's in for a in for
a good battle uh moving to
a new area to set business
up and like best of luck to
you buddy go get him and we
already feel the pain
and are missing you.
So that has right.
Lost Dylan for my
creative and work like this, right?
She was awesome at the podcast.
Always did the
post-production that I'll be
doing at home shortly here
and got it published to
YouTube and everything like that.
Set up, help set up scripts.
We're on our own for this.
Running ads,
just a little bit of the admin
side of things.
And Jake, right,
was a killer wholesale guy.
Did great numbers.
So I am back out on the road.
a few days a week.
Louie stepped up to picks up
some of the slack and, uh,
it's been a lot of work.
This is, this has been my most trying man.
We're, we're coming up on sixteen,
eighteen months of business ever.
I thought it was supposed to get easier.
Just seems like it's getting
more difficult,
but we will power through.
I ain't scared, uh, to, uh,
to work hard and figuring
out and make it happen.
On a brighter note,
Mac has been killing it.
Mac is dialing right along.
He's done a couple of hail
panels all by himself,
killing it with R&I.
Beautiful coming out of the body shop.
In fact,
we're even running him to the body
shop to do some of the R&I
for these paint cars.
We're persevering and we're still like,
I guess these are all
champagne problems to have.
We're busy, busy beyond belief,
but you know, it's happening.
So,
that is a little bit of hail
storm management and
burnout and what I've been
up against in business.
And I don't mean to bitch, uh,
but I'm going to bitch a
little bit and you guys will like it.
And if you've got any words
of encouragement or advice, all ears,
I'm always listening.
Um,
Speaking of Hale and
learning business and things like that,
we will be doing a podcast
episode here soon with myself,
Ryan Hampton, and Noah from DentOps.
The three of us are bringing
the Hale Expo back.
It's been a few years since it was around.
It used to be Ryan's deal.
He did one every year and
then sort of was
concentrating on his auto body
Can't even think of the name
of the company now.
His auto body business more
so than just hail management.
But he has since stepped
away from there and he's back.
One hundred percent of the
hail management hail expo
is coming up July.
Nineteenth in St.
Louis, Missouri, with a meet and greet.
Call it social hour Friday evening.
Can't remember the exact times.
to attend in person is absolutely free.
You just need to go to
hailexpo.com and claim your
free ticket so we can get a head count.
We're going to have tool trucks there,
tool vendors there.
We've got a great lineup of speakers.
Myself, Noah is speaking.
Paul Corden, Mr. Matt Moore is coming in.
We have AirPro is sending a
representative out to talk.
And a couple more.
So go check out HaleExpo.com.
Claim that free ticket.
And let me tell Melissa.
Wrapping up podcast.
Melissa checking in to make
sure that I'm not overdoing
it and work with you later.
Anything like that.
Sorry for the delay.
But anyways,
go ahead and check out thehaleexpo.com.
Also, more exciting news.
I, along with,
I believe it'll be nine other technicians,
will be going to Cam Auto
in Montreal to their location to do,
it is a GPR PDR competition.
I was talking to Charlie and
He's like, what do you want to do?
You're coming up.
He's like,
he sort of told me I was coming up,
which is cool.
And he's like, do you want to judge?
Excuse me.
Or do you want to compete?
And man, I was like, you know what?
Let's throw my hat in the ring.
We're do a little competing here.
So I am going up apparently
at this point to represent
the United States of America.
at the PDR and GPR
competition in Montreal.
That is July, eleven, twelve.
I think he added thirteen.
I'm not sure what's going on
in the morning,
but I need to bug out of
there because I got a
training back here on the
fourteenth and that's the
week before the Hale Expo.
But anyways, super excited for that.
I think you can still get
tickets to there.
Go check out Cam Auto Pro.
I know the links are in his
socials because that's
where I signed up to compete.
So go check that out.
I'm super excited for that.
And then we have coming up in September.
Let me get you the dates.
Nineteen and twenty.
the PDR expo out in beautiful, sunny, hot,
really hot Las Vegas.
Uh, I will be speaking out there.
I speak Friday and Saturday mornings,
both.
Um,
I don't mind doing mornings out there
because like I'm way ahead of the clock.
I think I wake up at five in
the morning anyways,
no matter when I go to sleep,
because you know,
time is in my favor when I head West.
Um,
I know that Kevin Bird and
Dave Shalott will be
continuing their wholesale
discussion part two.
They started part one down at MTE.
You can check out that
replay over at Dentslayer.
They have that up and available for you.
think Noah is also doing
some speaking out there.
They are leaning heavy into
education this year is what
Sheldon told me.
And I'm happy to, more than happy,
I'm excited and honored to
get to be a part of the
education build out at PDR Expo.
I believe they've moved it
off of the show floor, thank goodness,
and into rooms more like MTE style.
So education out there is
going to be awesome.
I will be speaking on
lateral tension, when to use it,
why to use it, how much to use.
And then the other day,
we were going to take a
little spin off of
the shop owners round table
that we do at MTE.
And we are going to do a
business owners round table.
We don't necessarily have to have a shop.
We're just going to talk
business out there.
Additional speakers to be determined.
If you're going to Vegas and
you want to talk about some business,
hit me up.
Let me see what you got.
And maybe you will join me
on stage out there.
So I think that is it.
Oh, wait, Bryce Kelly, right?
In more breaking news,
Bryce Kelly dropped his
first virtual training just
a couple of weeks ago.
Do not miss that.
Bryce is,
I've watched Bryce teach in person.
Oh, advanced skill seminar.
But anyways,
I've watched Bryce teach in person.
And of course, like looking at his videos,
Repairs, like the dude is crazy good.
Go check that out.
I can't remember his URL,
but go check out his socials.
He's sitting on the back of
the van talking to the camera.
That's all you're looking at.
No, you're looking at the right video.
Advanced Skills Seminar,
where Mr. Bryce Kelly and
John Vittich will be speaking.
That is at Anson in Burleson, Texas.
I'm pretty sure October eight, nine,
ten and eleven are the dates.
It's not released yet.
Keith and Shane have been
back and podcasting pretty
regularly on the PDR College podcast.
Go check that out.
More details there.
I'm sure they have an email
list at PDR College dot com
where you can sign up to get into there.
And we will be doing the
audio and video for both
the Hale Expo and doing a
live stream there and
recording and covering the
PDR College Advanced Skills Seminar.
So go check those out.
We are excited to do some AV work there.
Yeah, super stoked.
Anyways, that's it.
Thirty five minutes in ten fifty seven.
I'm going to wrap this
before eleven so I can go
home and download this and upload this.
I wish I could just upload
it direct to YouTube from here.
Anyways, download, upload all that stuff.
Pack up my truck to run
around in the morning.
I think I know why I'm tired.
It burned out.
I think I figured it out.
Anyways, guys, thanks for listening.
Thanks for letting me bitch
a little bit and follow us
on social at auto appearance Institute.
Check out the course catalog.
If you need anything there,
if you need anything from us,
send us a DM, shoot me an email,
admin at auto appearance, institute.com.
That is it.
This show is a wrap.
I will see you.
I hope.
I'm planning.
I'm planning on seeing you next week.
One week from today when you're listening.
Anyways, that's the plan.
Hopefully getting things a
little bit smooth out and I
can get back on here and do more shows.
Maybe I'll see if we can get
Ryan and Noah to hop on and
do a PDR Health Expo episode for you.
Maybe.
Hmm.
Think about it.
All right, guys.
Thanks for watching.
See you on the next one.
